This Privacy Policy document contains types of information that is collected and recorded by AutoLeadsAI.com and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website and mobile app with regards to the information that they shared and/or collect in AutoLeadsAI.com. This policy is not applicable to any information collected offline or via channels other than this website and our mobile apps.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website. Improve, personalize, and expand our website. Understand and analyze how you use our website. Develop new products, services, features, and functionality. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes. Send you emails. Find and prevent fraud. There is no specific retention period for this data. We will retain it for as long as necessary to provide our services and comply with legal obligations.
AutoLeadsAI.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, and preventing fraud.
Like any other website, AutoLeadsAI.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
AutoLeadsAI is a voice AI platform that facilitates conversations with voicebots. To enable our service, we process and store certain information related to the calls, assistants, credentials and phone numbers as outlined below. We act as a data processor on behalf of our customers.
When users build AI assistants on our platform, we retain their configuration settings, prompts, and any training materials—such as sample phrases, knowledge base content, dialogue flows, and AI model parameters—that shape the assistant’s conversational skills. This data is stored as long as the customer keeps their assistant active on our service.
To provide the voice AI service, we process call audio in real-time to convert speech to text, apply natural language understanding and generate responses. We also store call audio and metadata for up to 30 days after the call, to enable users to review and analyze their interactions with voicebots. This data is stored in a secure environment and is only accessible to authorized personnel.
To provide inbound and outbound calling capabilities, we provision and store phone numbers that are assigned to our customers. This includes phone number metadata like the number itself, type (local, toll-free, short code), provider, region, and assignment (which customer or assistant is assigned the number). This data is stored as long as the customer keeps their phone number active on our service.
We may also store customer contact numbers used for two-factor authentication, billing communications, or support, in accordance with applicable regulations like the GDPR.
We may share your information with trusted partners to provide our services, such as payment processors, analytics providers, and customer support services that are critical to the operation of our platform.
Our Services are not intended for use by children under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from Children under 13. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.